About Us Services

Warranty

As an expression of confidence in our products to continue meeting the high standard of reliability and performance that our customers have come to expect, Radio Satellite Integrators products are covered by the following warranty.

Radio Satellite Integrators warrants all products against defects in materials and workmanship for a period of one year from the date of factory sale, or the term outlined in an extended warranty agreement. During the warranty period Radio Satellite Integrators provides the warranty service. Radio Satellite Integrators will, at its option, either repair or replace products which prove to be defective.  The Customer shall prepay shipping charges for products returned to Radio Satellite Integrators for warranty service and RSI shall pay for return of products to Customer. However, the Customer shall pay all shipping charges, duties, and taxes for products returned to Radio Satellite Integrators from outside the United States. This warranty shall not apply to damage resulting from:
Improper or inadequate maintenance by the Customer

  • Customer-supplied interfacing
  • Unauthorized modification or misuse
  • Operation outside of the product environmental specifications
  • Improper installation, where applicable

No other warranty is expressed or implied. Radio Satellite Integrators specifically disclaims the implied warranties of merchantability and fitness for a particular purpose.  Remedies provided herein are Customer’s sole and exclusive remedies.  Radio Satellite Integrators shall not be liable for any direct, indirect, special incidental, or consequential damages, whether based on contract, tort, or any other legal theory.